Privacy
🔐 Privacy Policy
OH-Feel Hydroxyl Air & Surface Sanitization System
Last updated: 17/02/2026
1. Who We Are
OH-Feel Hydroxyl Air & Surface Sanitization System is operated as a sole proprietorship based in Greece.
We are the data controller responsible for processing personal data collected through this website (ohfeel.gr).
For any privacy-related inquiries, you may contact us at:
📧 Email: info@ohfeel.gr
📞 Phone: +30 693 275 6720
2. What Personal Data We Collect
We may collect the following information when you use our website:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment transaction information (processed securely via third-party payment providers)
• IP address
• Device and browser information
• Usage data via Google Analytics
• Email subscription preferences
We do not store credit card details on our servers.
3. How We Collect Data
We collect data when you:
• Place an order
• Contact us via form or email
• Subscribe to our newsletter
• Leave a review
• Interact with the website
• Accept cookies
4. Legal Basis for Processing (GDPR Article 6)
We process your personal data based on:
Contractual necessity – to fulfill orders and provide services
Legitimate interest – to improve website performance and customer support
Consent – for marketing emails and optional cookies
Legal obligation – for accounting and tax compliance
5. How We Use Your Data
We use your data to:
• Process and fulfill orders
• Provide customer support
• Send order confirmations and service communications
• Send marketing emails (if you have opted in)
• Improve website functionality and performance
• Comply with legal and tax obligations
6. Payment Processing
All payments are processed securely via certified third-party payment providers Stripe, Visa, Mastercard, Apple Pay, G Pay, Bank Transfer.
We do not store or process credit card details directly.
7. Email Marketing
If you subscribe to our mailing list or purchase a product, we may send you emails related to:
• Product updates
• Service information
• Promotional offers
You may unsubscribe at any time by clicking the unsubscribe link in any email.
8. Cookies & Analytics
We use cookies to:
• Enable website functionality
• Improve user experience
• Analyze traffic via Google Analytics
Google Analytics may collect anonymized data including:
• Pages visited
• Time spent on site
• Device type
• Geographic region
You may manage cookie preferences through your browser settings.
9. Data Retention
We retain personal data:
• As long as necessary to fulfill contractual obligations
• As required by Greek tax and accounting law
• Until you request deletion (where legally permitted)
Marketing data is retained until you unsubscribe.
10. Your Rights Under GDPR
You have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion (where legally permitted)
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Hellenic Data Protection Authority
To exercise your rights, contact us at the email listed above.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
• SSL encryption
• Secure hosting within the EU
• Limited access controls
• Regular system updates
12. Third-Party Services
We may share data with trusted service providers such as:
• Payment processors
• Email marketing platforms
• Hosting providers
• Analytics providers
These providers process data in compliance with GDPR.
We do not sell personal data.
13. International Transfers
Data is hosted within the European Union.
Where third-party providers process data outside the EU, appropriate safeguards are applied in accordance with GDPR.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be published on this page.